Privacy Policy

Introduction (later named as “Website”) is the online service that values your personal data and its security. The privacy policy statement you are currently reading aims to present our position towards different personal data processing details like types of the stored data, the duration of their usage, the main purposes for data collection, potential recipients of your data, your personal rights towards these data and other pieces of important legal information related to your personal data processing.

1. What is

The Website is owned by NITAYA INVESTMENTS LIMITED (also named in this statement as “The Company”, “We”, “Our”). The Company is legislated by the laws of Cyprus. You can check our license under the registration number ΗΕ 384793. Our legal address is Veroias, 3 Monovolikos 4, Kato Polemidia, 4150, Limassol, Cyprus. We are represented as the licensed and registered Data Controller in accordance with the Regulation 2016/679 of the European Union and the Council (“GDPR”).

1.1 Contact information

Feel free to contact us to get an answer for any question related to the privacy policy and data processing via email Your message will be surely directed to the corresponding department and answered as soon as it is possible.

2. How Do We Collect Personal Data?

2.1 We automatically collect some data while you are browsing our Website:

  • Your device information. The common information about your device will be tracked and collected: device hardware ID, operating system, mobile or PC, browser type and version, time zone, installed languages.
  • Your connection information (internet or mobile provider): location data, IP address and general data about your provider.
  • Your source information: how have you found our Website.
  • Your cookies information collected by your browser (read the special sections of this Privacy Policy or our Cookies Policy page to learn more about Website cookies processing).
  • Your behavioural information: which sections, subpages or categories of our Website have you visited, as well as the number of times you have visited our Website and the amount of time you have spent for each session, and other browsing session info.
  • Your confirmations information: Cookies Policy, Privacy Policy, personalised content and materials, and other related documental confirmations.

2.2 We collect the following information when you send us a message by means of the Website`s interface, by subscription to our weekly newsletter, or directly per email:

  • Email address.
  • Subscription status to the weekly newsletter.
  • Inquiry subject.

3. Legal Basis for Collection and Processing of Your Personal Data

There are the following legal grounds to collect and process your personal data by the Company:

Purpose of Processing Legal Basis
Protection: we store and process your personal data to prevent any fraudulent activity and to administer the technical part of the Website properly. Legitimate purposes of the Company.
User convenience: we collect and store your personal data to fine-tune the Website of your prefered language and geographical position. Legitimate purposes of the Company.
Individual content delivery: your personal data and your consent are used to provide you with individually tailored content and materials. User`s approval.
Analytics: your anonymised data are used to track user activity and create analytics for the improvement of our service and the Website itself. Anonymised data do not require any specific consent.
Law: we need to provide personal data in compliance with the law and official requests of the government, court or police. The legal obligation of the Company.
Respond: your data is our opportunity to respond to your messages User`s approval.
Recording of the processing activities (in compliance with the law) The legal obligation of the Company.
Newsletter: your personal data help us to tailor the weekly newsletter in accordance with your interests. User`s approval.

4. Protection of Children

Neither the Website nor its services are intended to be used by underaged individuals. Jurisdictions laws prohibit gambling by persons who have not reached the age of 18.

The Website also has no intention to collect and store any data of the underaged individuals. Personal data that belong to a child will be immediately deleted after the fact of the underaged status will be detected. Parents and guardians are authorised to contact the Website administration to solve any issues related to the personal data of their children.

The Company is not responsible for any action taken by an underaged person within the Website and its services. Every user of the Website confirms and guarantees that he or she is over 18 years old or reached the legal age for gambling activity in their corresponding jurisdiction.

5. Data Disclosure

Here is the list of the Parties that have the right to collect and process your personal data within the Website:

5.1 The staff of the Company, its subcontractors and affiliates. These are the people who operate your personal data to guarantee the proper service within the Website. The listed parties collect and store personal data only in accordance with all the regulations mentioned in this Privacy Policy statement.

5.2 Software, host and other technical service providers on behalf of the Company. Some third parties that are involved in the technical processes of the Website also have the right to access your personal data in accordance with the regulations of his Privacy Policy statement.

5.3 Analytic Tools

The Website and the Company use various services to understand and process analytics data of their users. We need this data to optimise the work of the Website and to make our services better for our users.

Google Analytics

Google Analytics (the official product of Google Inc.) is used by different websites to get essential information about their visitors. Google collects various personal data, and the Website uses them to track and monitor the activity of its users. You can use special browser add-ons which prevent Google from collecting your personal data. Discover more on the dedicated page of Google Services:


Hotjar is another analytics tool that gives extended opportunities for website owners to track user activity and understand their preferences. Hotjar collects various personal data, but all of them are automatically anonymised. Examples of some personal data Hotjar collects are users device type, geographic location, IP, screen resolution, prefered languages, browser type and version, etc. The collected data are stored within an anonymised profile that cannot be matched to any real personality. Learn more about Hotjar Privacy Policy here:

5.4 Government authorities that perform their lawful activities upon request: police, courts, and other regulatory bodies.

6. How Long Do We Store the Data?

We store and process the automatically collected personal data until they are needed for the purposes of the Website optimisation and modernisation. The data can be stored even longer upon request of the government authorities.

All data stored by the Website are anonymised. You can be sure that any piece of your personal information is secure and cannot lead to you as a certain individual who made any particular action within the Website.

7. Your Rights

As a data subject, you can realise the following rights at any time by contacting our customer support via email:

The Right to Access. Every user has the right to be informed about the fact that his or her personal data are processed by the Company. A user also has the right to receive a copy of all personal data collected by the Company.

The Right to Correct. Every user has the right to ask the Company to correct any mistakes or inaccurate details of his or her personal data.

The Right to Erase. Every user has the right to ask the Company to delete all the personal data collected within his or her individual profile. The Company erases all the data if they have no practical value for the development of the Website.

The Right to Process Objection. Every user has the right to object to the processing of his or her personal data on a legal basis which was necessary for the legitimate purposes of the Company. A user also has the right to object to the processing of his or her personal data involved in direct marketing purposes.

The Right to Process Restriction. Every user has the right to restrict the processing of his or her personal data in some particular cases: the accuracy of the personal data is contested; the personal data processing is unlawful, and a user declines to erase his or her personal data; a user needs his or her personal data for legal claims, and the Company does not need it for development purposes; a user objects the processing by his or her right to object pending to verification if the legitimate basis overrides the corresponding purposes of the Company.

The Right to Withdraw Consent. Every user has the right to withdraw his or her consent on the processing of the personal data, and the Company will stop the processing starting from the date of the request. The personal data processed before the request data remain lawful.

The Right for Data Portability. Every user has the right to receive his or her personal data processed by the Company in a structured and machine-readable form. A user also has the right to pass this data to any other company or service.

Please note the restriction to your rights that can be applied by the Company:

  • The Company is authorised to verify your identity if you claim the rights listed above.
  • The Company is authorised to deny the realisation of a user's request when limited on legislation ground, to which the Company is subject. Each denial must be specified by the Company by means of a reply to a user`s request.

8. Complaints Information

Our customer support is ready to discuss any issue you might have during the usage of the Website. You can also address your complaints to The office of The Commissioner for personal data protection of the Republic of Cyprus if you feel that you cannot resolve the issue with our customer support. The Website of the Commissioner offers more information towards the subject of complaints:

9. Data Protection

Two ways to protect your personal data are available — technical and legal.

  • Technical protection is granted by data encryption. We store your personal data encrypted so that any data breach cannot affect the safety of your personal information.
  • Legal protection is guaranteed by the signing of proper data transfer agreements with the staff of the Company, as well as its subcontractors and affiliates. We ensure compliance with this Privacy Policy for any third party that helps us to process your personal data.

10. Cookies Policy

Cookies are used within the Website to provide you with a better user experience. These are small files that keep the information about your identity encrypted by a specific set of letters and numbers. Learn more about our way to use Cookies on the page dedicated to Cookies Policy.

11. Data Transfer Outside the European Union

Our business group is relatively large and contains some parts located outside of the European Union. Thus, we need to transfer your personal data outside the legislative body of the EU sometimes. However, even in this case, your personal data will be processed only in accordance with The General Data Protection Regulation (EU) 2016/679 (also known as “GDPR”). By consenting to the Privacy Policy of this website, you also agree with the mentioned above data transfers. You can also withdraw your consent at any time, but the service of the Website will be unavailable in this case.

12. Third-Party Websites

The Website may contain links to third-party websites. These links exceed the legislative field of this Privacy Policy. The Company bears no responsibility for the content or actions taken within the third-party websites. It is strongly recommended to get acquainted with the Privacy Policy pages of the corresponding third-party websites before using their services.

13. Changes to the Policy Statement

The Company has the right to change any statement of the Privacy Policy at any time. You can see the changes to the Policy by checking up the date of the last revision. We strongly recommend checking the Privacy Policy page every time you access the Website to avoid any misunderstandings.